On Jan 10th 2014, we experienced a return flight from Miami to Seattle. This was a direct flight which must have been 6.five hrs. We boarded about 30 min late, only to hear within the captain that we ended up nevertheless looking ahead to gasoline and even now didn't have affirmation as to when, but that it would just take at the very least 20 min to refuel. At last just after one hour on the plane, we experienced refueled, only to listen to that an armrest was damaged and we ended up looking ahead to a repair service. We were about the strategy for one.5 hrs, right before take-off. WHY, would you board travellers on that long of the flight BEFORE refueling, Primarily not possessing an ETA for the fuel?
I'd some incredibly constructive assistance to give them to avoid this Down the road, but was not able to ascertain connection with them.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four 1/2 hours that has a flat tire no tire for the savannah airport to fix it so we had to anticipate the subsequent combat from charlotte to deliver the tire to us and afterwards we had to wait again for another flight to convey the tool to repair service the tire . we have been explained to to create our on reservation for new tickets and however once we known as in there was no information and facts of the delay my annoyance amount is confused, laura a AA personnel attempted to help and bought very stress simply because she experienced a tough time setting me and my household with each other I had been told to have a seat and she would try later on immediately after helping other consumer at that point I felt like I did not issue immediately after sensation that I wasn't important I request two meal ticket so we could consume for the reason that if flight was not delayed I would've be home for supper at 7pm in Cleveland ohio I have not taken this airline just before you should allow it to be correct and switch 2 round vacation ticket
I had been scheduled for any flight leaving Ronald Reagan Airport to Columbus Global Airport today, boarding at 2:forty two departing at three:50. Me and three Many others , sitting down inside the assigned gate, never ever listened to the boarding announcement. As soon as we realized people today had been boarding went to your gate and ended up turned away. It absolutely was three:04 PM whenever we were being told this. Head you the gate just closed two minutes prior and we sat and watched the plane front of us for one more 20 minutes. Individuals were however dropping off bags and boarding the plane . When questioned why we can’t board the airplane, we were being chastised by the staff for not listening. The gate was crowded, and noisy. I can tell you we couldn't listen to your personnel.
I are already over the cellphone for three hours looking to resolve an issue exactly where my bag was break up open and my possessions missing.
We've been so extraordinary upset with this type of mis-cure and poor management by look at here now American Airways and won't ever fly you all over again.
Remember to consider this so other travellers won’t provide the identical expertise…..I want a reply from Additionally you..
My other trouble would be that the meal vouchers that I have received weren't adequate!!! They only gave me $32, for 3 meals! That's not enough to eat a food wherever in LA, or wherever within the airport. I am anticipated to acquire a few foods out of $32 in this article on the resort? Impossible!!!
Every so often you discover somebody who certainly do the job They may be compensated to accomplish. I not merely identified 1 , I found a number of at American Airlines .Although touring 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo keep it up with the gate, I wasn't permitted off the plane to retrieve it because the doorway was shut along with the jetway taken off.
I won't ever be use AA once again!! I booked a flight for me and my son to hitch our spouse and children on family vacation. Very long story brief something arrived up and we've been unable to go at the moment. I termed your organization with about a months see. Canceled the combat with mobile phone rep John; who was extremely polite. He didn't say anything about the level of demand I can be arise for canceling the flight. I called back to ask concerning the charge and I used to be advised that I could be cost $200 by AA and $50 with the source I used to reserve the flight for each man or woman. That I would have a $15 credit for each person… I questioned to speak to her supervisor and Michelle Morgan was the person I upcoming talked to. She was no help, I requested to speak to her supervisor and she said that there was not a soul higher than her. I told her which i was certain that there was another person previously mentioned her. Finally she mentioned which i could visit The shopper relations Website-web site. Once again I questioned her two times for her supervisor’s title and she replied purchaser relations. I all over again advised her I preferred the name of her direct supervisor, the person who she reported to…the identify supplied was Jalia Elisidi .
I like AA but make sure you be sure they make sure things such as the amusement along with other matters are extensively checked…..especially for the lengthy haul.
make sure you let me know the status of my refund. initially, i booked aa#2602 from san francisco to chicago on friday, april 29th.
I've normally been a loyal purchaser to AA and don't consider any of your prospects must be dealt with On this method!
No agent in sight. Flight 1583 delayed delayed and delayed without any info or updates given by gate agent. what a nightmare